Delivery and shipping

Thank you for choosing to shop at www.locktrek.com. Below are our shipping terms and conditions, which apply to the shipment and delivery of all orders:

  1. Shipping Methods
    We primarily use the following shipping companies to ensure the safe and timely delivery of your order:

United States Postal Service (USPS): A reliable domestic shipping service for small packages.

FedEx: Provides fast domestic and international shipping services for orders that require expedited processing.

UPS: Provides a full range of domestic and international delivery options for a variety of shipping needs.

  1. Shipping Times
    Processing Time: All orders are usually processed within 2 business days. During peak or promotional periods, processing time may be longer, please check the order confirmation email for details.

Shipping within the United States: Estimated shipping time is 5 business days, depending on your region and the shipping method selected.

International Shipping: Shipping time is usually 15 business days, which may be delayed due to customs clearance and different destinations.

  1. Shipping Costs
    Shipping costs vary depending on the weight, size and destination of your order. At checkout, the system will automatically calculate and display the corresponding shipping costs.
  2. Tracking Information
    Once your order is shipped, we will provide you with a tracking number. You can use this number to track the status of your package in real time on the corresponding shipping company’s website.
  3. Packaging and Insurance
    All packages are packed with safe materials to reduce the risk of damage during transportation. For higher value items, we recommend that you choose insurance services to ensure better protection.
  4. Failure to deliver
    If your package is not successfully delivered due to the following reasons:

Wrong delivery address provided;
The recipient fails to sign for the package in time;
Delays caused by weather, natural disasters or other force majeure factors,
We will not be responsible for the relevant. If your package is lost or damaged during transportation, please contact our customer service team as soon as possible and we will assist you in making a claim.

Thank you for choosing www.locktrek.com and wish you a happy shopping! We will serve you wholeheartedly.

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